Question 1

What is ABA therapy?

Accepted Answer

Applied Behavior Analysis (ABA) is an evidence-based approach used to understand behavior and teach meaningful skills like communication, social interaction and daily living, based on an individualized assessment.

Question 2

How do I know if ABA may be appropriate?

Accepted Answer

The best way to know is to talk with our team. A BCBA can review your situation and, after an assessment, help determine whether ABA is appropriate and what goals might be recommended.

Question 3

Do I need an autism diagnosis?

Accepted Answer

Not necessarily to start a conversation with our team — contact us and we can discuss your specific situation and any documentation that may be helpful.

Question 4

Does insurance cover ABA?

Accepted Answer

Many plans include behavioral health benefits that can apply to ABA, but coverage and authorization requirements vary by plan. Our team can help verify your benefits.

Question 5

Which insurance plans do you work with?

Accepted Answer

We currently work with Aetna, Florida Blue, Simply Healthcare, UnitedHealthcare and Cigna. Don't see your plan? Contact us — we can review your specific coverage.

Question 6

How does insurance verification work?

Accepted Answer

After you contact us, our team reviews your insurance information and checks eligibility and behavioral health benefits before any services begin.

Question 7

Where are services provided?

Accepted Answer

Depending on clinical need and authorization, services may be provided at home, at school, or in the community.

Question 8

Do you provide ABA at school?

Accepted Answer

We have experience coordinating ABA in school settings when clinically appropriate and authorized by the school or district.

Question 9

Do you provide home-based ABA?

Accepted Answer

Yes — many families are served at home, which can make it easier to practice skills within daily routines.

Question 10

What does parent training involve?

Accepted Answer

Parent and caregiver training is a core part of treatment. BCBAs work directly with families so strategies carry over into everyday life.

Question 11

What happens during an ABA assessment?

Accepted Answer

A BCBA evaluates your child's needs, behavioral patterns, strengths and your family's priorities to help identify potential treatment goals.

Question 12

How quickly can services start?

Accepted Answer

Timing depends on insurance authorization, assessment scheduling and staffing availability — our team can give you a clearer picture once we review your information.

Question 13

What documents may be needed?

Accepted Answer

This can vary, but may include a referral, a diagnostic evaluation, or an IEP/504 plan. None of these are required to start a conversation with us.

Question 14

Can my pediatrician send a referral?

Accepted Answer

Yes — physicians, psychologists and other professionals can refer a client directly to our team through our referral form.

Question 15

What areas do you serve?

Accepted Answer

We serve families throughout St. Lucie, Martin, Indian River, Palm Beach, Hendry, Glades, Highlands and Okeechobee counties, with availability varying by location and staffing.

Question 16

Do you provide services in Spanish?

Accepted Answer

Yes — our team and virtual assistant support Spanish, along with English, Haitian Creole, Portuguese, French and German.

Question 17

How can I request services?

Accepted Answer

You can fill out our contact form, chat with our virtual assistant, or call us directly at (305) 795-0600.

Frequently Asked Questions

Frequently Asked Questions